Grapetaste : Trade Consultancy and Training
How We Can Help
Our professional specialists will support your business by constructing a relevant, practical, customer-focused wine offer that delivers enhanced turnover, profitability and average spend, and minimises wastage.
Our experienced trainers provide bespoke and accredited training programmes for the front of house service team.
Our approach is flexible and cost-effective, working to defined budgets and targets.
We do not sell wine and are not affiliated to any brand or specific merchant. We have contacts with a number of different suppliers who are appropriate to a variety of operations, and our historical relationships can result in advantageous terms for our clients.
Our primary aim is to achieve your objectives. Whether liaising with your existing merchant or a new supplier, our recommendations are unbiased, disciplined and commercially relevant.
Service Team Training
A well-trained, knowledgeable and confident front of house team will soon repay your investment with enhanced turnover and profitability, promote greater customer satisfaction and repeat business in today's ultra-competitive market place.
Your suppliers can also be a useful, albeit often biased, training resource. We can liaise with them to ensure their input is consistent and relevant, and consolidates any in-house programme.
Our experienced trainers implement front-line training for a broad spectrum of operators, including projects with The Met Bar, Jamies Bars, Pitcher & Piano, Shepherd Neame Pub Co and Jurys Hotel Group.
Initiatives range from bespoke, brand-specific programmes at foundation level to internationally-recognised WSET qualifications.
Whether your business operates as an independent unit or as part of a multi-site or multi-brand group, there may not be the necessary skills set available within your organisation, or the resources to employ a dedicated wine buyer.
Without this expertise, sales of wine may be under-performing in your business, and a poorly constructed and presented menu not only affects profitability but customer perception and brand image.
We have a proven track record in developing commercially-successful, relevant, imaginative wine menus for a broad spectrum of restaurants and bars.
Our client portfolio encompasses multi-site groups, brands and a variety of independent operators across London and the UK. These include white cloth restaurants, brasseries and gastropubs as well as contemporary and traditional bars.
We are happy to discuss examples of Case Histories in response to bona fide enquiries.
Please contact us for an initial, confidential consultation.
Customer Wine Events
We can organise and host a variety of entertaining customer events at your venue to showcase your wine selection and food menu. Here are a few suggestions:
- Seasonal or Themed Wine Tasting or Quiz
- Themed Wine Matching Dinner (or lunch)
- Weekly Wine Course
These events provide an effective promotional activity for your bar or restaurant business, drive footfall and repeat business, enhance turnover during quieter trading periods, and provide a point of difference against your competitors.
Please contact us to discuss your needs.
We are always happy to hear from you and to answer any questions you may have. Please don't hesitate to contact us to discuss your event.
T: 07971 480 038 E: email@example.com
What our clients say
Patty's brief was to review our existing wine offer including supply, product selection, menu format and balance, pricing structure, brand support and training and to recommend improvements.
As a direct result of the subsequent changes we are selling better wines in greater volumes at improved cash margins and the cheapest wines are no longer our best sellers.
Our staff have also benefited significantly from her wine training which was tailored to be more relevant to them and more fun! This has engendered greater confidence and therefore improved upselling and increased tips.
We highly value Patty's continued input and assistance in maintaining our wine offer on an ongoing basis. She brings a wealth of experience in terms of product knowledge and is very commercially aware with an extensive professional network.
She has great attention to detail and nothing seems to be too much trouble to her in ensuring you get a great end result. I would thoroughly recommend her to any Leisure sector operator.
Director, Bar Brasserie. Covent Garden
What our clients say
Patricia has been our wine guru since we launched, she regularly reviews our menu and leads customer tastings and dinners when we showcase our premium and new wines These events increase footfall and turnover on evenings when trading might otherwise be slow, add significant value to our business and generate terrific customer feedback and loyalty.
Director, Gastropub. London