Grapetaste : About us

Grapetaste : Trade Consultancy and Training

How We Can Help

Our professional specialists will support your business by constructing a relevant, practical, customer-focused wine offer that delivers enhanced turnover, profitability and average spend, and minimises wastage.

Our experienced trainers provide bespoke and accredited training programmes for the front of house service team.

Our approach is flexible and cost-effective, working to defined budgets and targets.

We do not sell wine and are not affiliated to any brand or specific merchant. We have contacts with a number of different suppliers who are appropriate to a variety of operations, and our historical relationships can result in advantageous terms for our clients.

Our primary aim is to achieve your objectives. Whether liaising with your existing merchant or a new supplier, our recommendations are unbiased, disciplined and commercially relevant.

Service Team Training

A well-trained, knowledgeable and confident front of house team will soon repay your investment with enhanced turnover and profitability, promote greater customer satisfaction and repeat business in today's ultra-competitive market place.

Your suppliers can also be a useful, albeit often biased, training resource. We can liaise with them to ensure their input is consistent and relevant, and consolidates any in-house programme.

Our experienced trainers implement front-line training for a broad spectrum of operators, including projects with The Met Bar, Jamies Bars, Pitcher & Piano, Shepherd Neame Pub Co and Jurys Hotel Group.

Initiatives range from bespoke, brand-specific programmes at foundation level to internationally-recognised WSET qualifications.

Menu Development

Whether your business operates as an independent unit or as part of a multi-site or multi-brand group, there may not be the necessary skills set available within your organisation, or the resources to employ a dedicated wine buyer.

Without this expertise, sales of wine may be under-performing in your business, and a poorly constructed and presented menu not only affects profitability but customer perception and brand image.

We have a proven track record in developing commercially-successful, relevant, imaginative wine menus for a broad spectrum of restaurants and bars.

Our client portfolio encompasses multi-site groups, brands and a variety of independent operators across London and the UK. These include white cloth restaurants, brasseries and gastropubs as well as contemporary and traditional bars.

We are happy to discuss examples of Case Histories in response to bona fide enquiries.

Please contact us for an initial, confidential consultation.

Customer Wine Events

We can organise and host a variety of entertaining customer events at your venue to showcase your wine selection and food menu. Here are a few suggestions:

These events provide an effective promotional activity for your bar or restaurant business, drive footfall and repeat business, enhance turnover during quieter trading periods, and provide a point of difference against your competitors.

Please contact us to discuss your needs.